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- January 2015Corporate Development, aka corp dev, is the group within companies
- that buys other companies. If you're talking to someone from corp
- dev, that's why, whether you realize it yet or not.It's usually a mistake to talk to corp dev unless (a) you want to
- sell your company right now and (b) you're sufficiently likely to
- get an offer at an acceptable price. In practice that means startups
- should only talk to corp dev when they're either doing really well
- or really badly. If you're doing really badly, meaning the company
- is about to die, you may as well talk to them, because you have
- nothing to lose. And if you're doing really well, you can safely
- talk to them, because you both know the price will have to be high,
- and if they show the slightest sign of wasting your time, you'll
- be confident enough to tell them to get lost.The danger is to companies in the middle. Particularly to young
- companies that are growing fast, but haven't been doing it for long
- enough to have grown big yet. It's usually a mistake for a promising
- company less than a year old even to talk to corp dev.But it's a mistake founders constantly make. When someone from
- corp dev wants to meet, the founders tell themselves they should
- at least find out what they want. Besides, they don't want to
- offend Big Company by refusing to meet.Well, I'll tell you what they want. They want to talk about buying
- you. That's what the title "corp dev" means. So before agreeing
- to meet with someone from corp dev, ask yourselves, "Do we want to
- sell the company right now?" And if the answer is no, tell them
- "Sorry, but we're focusing on growing the company." They won't be
- offended. And certainly the founders of Big Company won't be
- offended. If anything they'll think more highly of you. You'll
- remind them of themselves. They didn't sell either; that's why
- they're in a position now to buy other companies.
- [1]Most founders who get contacted by corp dev already know what it
- means. And yet even when they know what corp dev does and know
- they don't want to sell, they take the meeting. Why do they do it?
- The same mix of denial and wishful thinking that underlies most
- mistakes founders make. It's flattering to talk to someone who wants
- to buy you. And who knows, maybe their offer will be surprisingly
- high. You should at least see what it is, right?No. If they were going to send you an offer immediately by email,
- sure, you might as well open it. But that is not how conversations
- with corp dev work. If you get an offer at all, it will be at the
- end of a long and unbelievably distracting process. And if the
- offer is surprising, it will be surprisingly low.Distractions are the thing you can least afford in a startup. And
- conversations with corp dev are the worst sort of distraction,
- because as well as consuming your attention they undermine your
- morale. One of the tricks to surviving a grueling process is not
- to stop and think how tired you are. Instead you get into a sort
- of flow.
- [2]
- Imagine what it would do to you if at mile 20 of a
- marathon, someone ran up beside you and said "You must feel really
- tired. Would you like to stop and take a rest?" Conversations
- with corp dev are like that but worse, because the suggestion of
- stopping gets combined in your mind with the imaginary high price
- you think they'll offer.And then you're really in trouble. If they can, corp dev people
- like to turn the tables on you. They like to get you to the point
- where you're trying to convince them to buy instead of them trying
- to convince you to sell. And surprisingly often they succeed.This is a very slippery slope, greased with some of the most powerful
- forces that can work on founders' minds, and attended by an experienced
- professional whose full time job is to push you down it.Their tactics in pushing you down that slope are usually fairly
- brutal. Corp dev people's whole job is to buy companies, and they
- don't even get to choose which. The only way their performance is
- measured is by how cheaply they can buy you, and the more ambitious
- ones will stop at nothing to achieve that. For example, they'll
- almost always start with a lowball offer, just to see if you'll
- take it. Even if you don't, a low initial offer will demoralize you
- and make you easier to manipulate.And that is the most innocent of their tactics. Just wait till
- you've agreed on a price and think you have a done deal, and then
- they come back and say their boss has vetoed the deal and won't do
- it for more than half the agreed upon price. Happens all the time.
- If you think investors can behave badly, it's nothing compared to
- what corp dev people can do. Even corp dev people at companies
- that are otherwise benevolent.I remember once complaining to a
- friend at Google about some nasty trick their corp dev people had
- pulled on a YC startup."What happened to Don't be Evil?" I asked."I don't think corp dev got the memo," he replied.The tactics you encounter in M&A conversations can be like nothing
- you've experienced in the otherwise comparatively
- upstanding world
- of Silicon Valley. It's as if a chunk of genetic material from the
- old-fashioned robber baron business world got incorporated into the
- startup world.
- [3]The simplest way to protect yourself is to use the trick that John
- D. Rockefeller, whose grandfather was an alcoholic, used to protect
- himself from becoming one. He once told a Sunday school class
- Boys, do you know why I never became a drunkard? Because I never
- took the first drink.
- Do you want to sell your company right now? Not eventually, right
- now. If not, just don't take the first meeting. They won't be
- offended. And you in turn will be guaranteed to be spared one of
- the worst experiences that can happen to a startup.If you do want to sell, there's another set of
- techniques
- for doing
- that. But the biggest mistake founders make in dealing with corp
- dev is not doing a bad job of talking to them when they're ready
- to, but talking to them before they are. So if you remember only
- the title of this essay, you already know most of what you need to
- know about M&A in the first year.Notes[1]
- I'm not saying you should never sell. I'm saying you should
- be clear in your own mind about whether you want to sell or not,
- and not be led by manipulation or wishful thinking into trying to
- sell earlier than you otherwise would have.[2]
- In a startup, as in most competitive sports, the task at hand
- almost does this for you; you're too busy to feel tired. But when
- you lose that protection, e.g. at the final whistle, the fatigue
- hits you like a wave. To talk to corp dev is to let yourself feel
- it mid-game.[3]
- To be fair, the apparent misdeeds of corp dev people are magnified
- by the fact that they function as the face of a large organization
- that often doesn't know its own mind. Acquirers can be surprisingly
- indecisive about acquisitions, and their flakiness is indistinguishable
- from dishonesty by the time it filters down to you.Thanks to Marc Andreessen, Jessica Livingston, Geoff
- Ralston, and Qasar Younis for reading drafts of this.
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