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  1. January 2012A few hours before the Yahoo acquisition was announced in June 1998
  2. I took a snapshot of Viaweb's
  3. site. I thought it might be interesting to look at one day.The first thing one notices is is how tiny the pages are. Screens
  4. were a lot smaller in 1998. If I remember correctly, our frontpage
  5. used to just fit in the size window people typically used then.Browsers then (IE 6 was still 3 years in the future) had few fonts
  6. and they weren't antialiased. If you wanted to make pages that
  7. looked good, you had to render display text as images.You may notice a certain similarity between the Viaweb and Y Combinator logos. We did that
  8. as an inside joke when we started YC. Considering how basic a red
  9. circle is, it seemed surprising to me when we started Viaweb how
  10. few other companies used one as their logo. A bit later I realized
  11. why.On the Company
  12. page you'll notice a mysterious individual called John McArtyem.
  13. Robert Morris (aka Rtm) was so publicity averse after the
  14. Worm that he
  15. didn't want his name on the site. I managed to get him to agree
  16. to a compromise: we could use his bio but not his name. He has
  17. since relaxed a bit
  18. on that point.Trevor graduated at about the same time the acquisition closed, so in the
  19. course of 4 days he went from impecunious grad student to millionaire
  20. PhD. The culmination of my career as a writer of press releases
  21. was one celebrating
  22. his graduation, illustrated with a drawing I did of him during
  23. a meeting.(Trevor also appears as Trevino
  24. Bagwell in our directory of web designers merchants could hire
  25. to build stores for them. We inserted him as a ringer in case some
  26. competitor tried to spam our web designers. We assumed his logo
  27. would deter any actual customers, but it did not.)Back in the 90s, to get users you had to get mentioned in magazines
  28. and newspapers. There were not the same ways to get found online
  29. that there are today. So we used to pay a PR
  30. firm $16,000 a month to get us mentioned in the press. Fortunately
  31. reporters liked
  32. us.In our advice about
  33. getting traffic from search engines (I don't think the term SEO
  34. had been coined yet), we say there are only 7 that matter: Yahoo,
  35. AltaVista, Excite, WebCrawler, InfoSeek, Lycos, and HotBot. Notice
  36. anything missing? Google was incorporated that September.We supported online transactions via a company called
  37. Cybercash,
  38. since if we lacked that feature we'd have gotten beaten up in product
  39. comparisons. But Cybercash was so bad and most stores' order volumes
  40. were so low that it was better if merchants processed orders like phone orders. We had a page in our site trying to talk merchants
  41. out of doing real time authorizations.The whole site was organized like a funnel, directing people to the
  42. test drive.
  43. It was a novel thing to be able to try out software online. We put
  44. cgi-bin in our dynamic urls to fool competitors about how our
  45. software worked.We had some well
  46. known users. Needless to say, Frederick's of Hollywood got the
  47. most traffic. We charged a flat fee of $300/month for big stores,
  48. so it was a little alarming to have users who got lots of traffic.
  49. I once calculated how much Frederick's was costing us in bandwidth,
  50. and it was about $300/month.Since we hosted all the stores, which together were getting just
  51. over 10 million page views per month in June 1998, we consumed what
  52. at the time seemed a lot of bandwidth. We had 2 T1s (3 Mb/sec)
  53. coming into our offices. In those days there was no AWS. Even
  54. colocating servers seemed too risky, considering how often things
  55. went wrong with them. So we had our servers in our offices. Or
  56. more precisely, in Trevor's office. In return for the unique
  57. privilege of sharing his office with no other humans, he had to
  58. share it with 6 shrieking tower servers. His office was nicknamed
  59. the Hot Tub on account of the heat they generated. Most days his
  60. stack of window air conditioners could keep up.For describing pages, we had a template language called RTML, which
  61. supposedly stood for something, but which in fact I named after
  62. Rtm. RTML was Common Lisp augmented by some macros and libraries,
  63. and concealed under a structure editor that made it look like it
  64. had syntax.Since we did continuous releases, our software didn't actually have
  65. versions. But in those days the trade press expected versions, so
  66. we made them up. If we wanted to get lots of attention, we made
  67. the version number an
  68. integer. That "version 4.0" icon was generated by our own
  69. button generator, incidentally. The whole Viaweb site was made
  70. with our software, even though it wasn't an online store, because
  71. we wanted to experience what our users did.At the end of 1997, we released a general purpose shopping search
  72. engine called Shopfind. It
  73. was pretty advanced for the time. It had a programmable crawler
  74. that could crawl most of the different stores online and pick out
  75. the products.