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@@ -56,6 +56,7 @@ Table of Contents
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- [Documentation Generators](#documentation-generators)
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- [Static site generators](#static-site-generators)
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- [Statistics](#statistics)
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+- [Ticketing systems](#ticketing-systems)
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- [URL Shorteners](#url-shorteners)
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- [Wikis](#wikis)
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- [Self-hosting Solutions](#self-hosting-solutions)
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@@ -563,6 +564,19 @@ See [staticsitegenerators.net](https://staticsitegenerators.net) and [staticgen.
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* [Webalizer](http://www.webalizer.org/) - Fast web server log file analysis.
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+## Ticketing systems
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+*Web-based ticketing system.*
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+
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+* [Bugzilla](http://www.bugzilla.org/) - General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.
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+* [Cerb](http://www.cerberusweb.com/) - Group-based e-mail management project.
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+* [Flyspray](http://flyspray.org) - Web-based bug tracking system written in PHP.
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+* [MantisBT](http://www.mantisbt.org/) - Web-based bug tracking system.
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+* [osTicket](http://osticket.com/) - Simple support ticket system.
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+* [OTRS](http://www.otrs.com/) - Trouble ticket system for assigning tickets to incoming queries and tracking further communications.
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+* [Request Tracker](http://www.bestpractical.com/rt/) - Ticket-tracking system written in Perl.
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+* [TheBugGenie](http://www.thebuggenie.com) - Ticket system with extensive user rights system.
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+
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+
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## URL Shorteners
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* [Lstu](https://github.com/ldidry/lstu) - _Let's SHorten That Url_ - Lightweight URL shortener
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