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@@ -1095,6 +1095,7 @@ See https://staticsitegenerators.net and https://www.staticgen.com
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* [OTRS](http://www.otrs.com/) - Trouble ticket system for assigning tickets to incoming queries and tracking further communications. ([Source Code](https://github.com/OTRS/otrs)) `AGPLv3` `Perl`
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* [Request Tracker](https://www.bestpractical.com/rt/) - An enterprise-grade issue tracking system. ([Source Code](https://github.com/bestpractical/rt)) `GPLv2` `Perl`
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* [TheBugGenie](http://www.thebuggenie.org) - Ticket system with extensive user rights system. ([Source Code](https://github.com/thebuggenie/thebuggenie)) `MPLv2` `PHP`
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+ * [Zammad](https://zammad.org/) - Easy to use but powerful open-source support & ticketing system. ([Source Code](https://github.com/zammad/zammad), [Hosted version](https://zammad.com/)) `AGPLv3` `Ruby`
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## URL Shorteners
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Morris Jobke